Stripe Onboarding

Tuter uses Stripe (one of the largest payment processors in the world) to process payments made by students. When a tutoring session is completed, Stripe will charge the student according to the duration of the session and the tutor’s hourly rate. Stripe will then deposit the funds (minus service fees) into the tutor’s bank account after a processing period of 7 business days.

Both Stripe and Tuter will deduct a combined total of 15% from the total payment amount prior to the funds being deposited into the tutor’s bank account. This service fee is used to cover operating costs. Tutors keep 85% of the total payment amount.

The information you enter into the Stripe forms (shown below) is sent directly to Stripe via a secure, encrypted communication channel (https) and is not viewable by Tuter. Stripe requires your bank account information in order to deposit funds into your account upon the completion of a tutoring session. By completing the Stipe onboarding process, you will be creating an account with Stripe, which you can use to manage your payment status and history. The banking information required by Stripe is the same information contained on the front of a personal check.

The Tuter app provides an opportunity to advertise your tutoring services and manage your payments in one central platform. By joining the Tuter platform you are doing so as an individual and are not entering into an employment agreement with Tuter.

You do not need to have a business or be incorporated to use Tuter or Stripe.

Most tutors will not have a business or be incorporated, in which case you are considered an “Individual”, and should select the “Individual or sole proprietorship” option when asked for the Type of Business, as shown below.

Please refer to the following guidelines when completing your Stipe onboarding form (shown below).

You do not need to have a business or be incorporated to use Tuter or Stripe

Most tutors will not have a business or be incorporated, in which case you are considered an “individual” and should provide your personal email address.

Create a password for your new Stripe account

Once your Stripe account is created, Tuter will be authorized to bill your students using your Stripe account. Stripe will deposit the payments directly into your bank account after a processing period (up to 7 business days) .

Many tutors will not have a business or be incorporated

In this case, please provide your home address rather than a business address.

For those tutors who do not have a business and are not incorporated...

Please select the “individual or sole proprietorship” option when asked for the Type of Business.

Stripe requires your personal details in order to verify your identity

Stripe requires your date of birth in order to comply with "Know Your Customer" (KYC) anti-money laundering regulations, which exist to ensure that banks and providers of financial services can ascertain the true identity of their customers. Providing your Social Insurance Number is optional.

Stripe requires a brief desciption of the type of service you will provide

Please select "Other educational services" as the Industry type. You must provide a website address. If you don’t have a buisiness website you can enter the address (URL) of your social media profile such as LinkedIn or Facebook. Please provide a "Product description" similar to the one shown above.

Stripe requires your bank account information in order to directly deposit payments from students into your bank account

Your banking information is sent directly to Stripe via a secure, encrypted communication channel and is not viewable or stored by Tuter.

Banking information

The banking information required by Stripe is the same information contained on the front of a personal check and can only be used to deposit payments into your account.

Billing information seen by students

Please enter your name or the name of your business (if you have one) to help students recognize tutoring charges that appear on their credit card statements.

Customer support

Stripe also requires a valid phone number in order to help resolve any potential billing disputes.