Student Onboarding
Hi Students,
You’ve come to the right place if you’re looking for tailored, on-demand help. Whether you’re looking for a last minute cram session, or just brushing up on the basics - we’ve all been there. That’s why we created this app to help students, like yourself, get the academic support you need!
How it works:
Find the right tutor for you by using Tuter’s powerful database:
1. Ask
The ‘Ask’ feature allows you to quickly post a question or even a picture of a question on the app. This will create a notification to all tutors that are available and have the expertise in your subject of interest. If the tutor knows the answer, they can reach out to you. Easy! The best part? The ask function is completely free!
2. Find
You can also ‘Find’ the right tutor for you by reviewing all the potential tutors’ profiles. The app will provide you with important information such as their educational background, summary of the service they provide, languages they are proficient in, which school they attend, and their areas of expertise. When you find a tutor you like, you can initiate a chat to begin your tutoring session.
Once you’ve locked down the tutor of your choice, you can then book yourself a private session with the tutor! It’s that simple!
Live Online Tutoring Session
While both the ‘Ask’ and ‘Find’ functions are free, our tutors, much like a real life session, still need to get paid. When you’ve found the perfect tutor, your live online tutoring sessions will have a fee while you work with your tutor to solve your problem.
We use a platform called Stripe. Worried about data privacy and payment security? Don’t worry, Stripe is used and trusted by some of the largest companies in the world, like Lyft! For more information on Stripe, feel free to visit their website (https://stripe.com).
Now, once you’ve registered your payment method, you’re now able to audio or video chat with your tutor! You’ll be pre-authorized for 1 hour, but don’t worry, your sessions are pro-rated by the minute. Only need 36 minutes to solve your problem? You’ll only be charged 36 minutes! Think of it like a pre-authorized payment at a gas station pump - only pay for what you need.
If you have any questions, please feel free to email us. We are here to help!
Happy Learning!